Complaint against TD Bank N.A.

"TD Bank N.A." was under an obligation to confirm whether the bank account holder was legally bound to the beneficiary customer or not prior to approving the wire transfer
>> PUBLISHED ON SEPTEMBER 18, 2019
IN A NUTSHELL:
In December 2015 two payments totalling $43,490 were initiated to "The Office of Sean Thurman", allegedly owned by a TD Bank's client named Sean Larvonde Thurman. Following up on the Remittance Information provided by the banks, "/INV/ WARNER INVESTMENTS DEAL-5 STOCK SALE/2897" and "/INV/3012 WARNER DEAL TAX I ANNUAL IRS TAX FOR V ERA SOFT", as well as the Invoices provided by Sean Thurman himself, several months later I found that:
1. There was no "office of Sean Thurman" and there had never been any, either active or defunct
2. Sean Thurman had nothing to do with the "Warner Investments", stock purchases or any other investments at all
3. Sean Thurman's TD Bank account had nothing to do with investments or stock purchases
4. The "Warner Investments" and the Internal Revenue Service had nothing to do with any of the Invoices provided by Sean Thurman
The very next month, in January 2016, Sean Thurman changed his name to John Guerrier De'Bey.
Sean Thurman was obligated to report his name change to TD Bank. The fake "Warner Investments" deals, fake invoices, fake company's bank account, fake broker receiving $43,000 from a company abroad changing his name shortly after the wire transfer had been made... All this information was available to TD Bank and it should have rung the bell, but the Bank's officers seem to have had no idea what transactions they let go through the system.
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John Guerrier De'Bey a.k.a. Sean Thurman is suspected of submission of forged, falsified and altered documents.
Vladimir Milicev, CEO of VIDYPS 79, contacted the State of New York, Department of Financial Services and the Bank demanding an explanation.
* Click HERE to review the scanned documents related to the complaint against TD Bank
RESPONSE FROM "TD BANK N.A." IN REGARD TO OUR COMPLAINT:
On January 24, 2018
"...Unfortunately, we are unable to release any details regarding the aforementioned payments in your complaint as you are a non-TD Bank customer... Our recommendation is to reach out to your financial institution that initiated the wire as well as local law enforcement, and follow their procedures in regards to this matter..."
There were two payments totalling $43,490 initiated to a fake company allegedly owned by a TD Bank's client, Sean Thurman
* There were two payments totalling $43,490 initiated to a fake company allegedly owned by a TD Bank's client, Sean Thurman
OUR RESPONSE TO THE BANK IN REGARD TO THEIR RESPONSE:
* The full response to TD Bank as originally submitted is available HERE
On February 9, 2018
"...Entering the purpose of using the funds when initiating a wire transfer is obligatory and so is having a look at it and confirming its veracity by all banks involved with the transaction. If something is obligatory, it is obligatory by all means and for everyone implying that leaving it out, either intentionally or forgetfully, is illegal. My bank confirmed my company's veracity and consistency, but TD Bank failed to confirm Sean Thurman's and his business's veracity and consistency.
By law, banks report all cash transactions that exceed $10,000, as well as any transaction of any amount that alerts their suspicions. Unfortunately, this transaction should have alerted all possible suspicions.
According to the document provided by the Federal Financial Institutions Examination Council regarding money laundering red flags, "international transfers, to or from the accounts of domestic customers, in amounts or with a frequency that is inconsistent with the nature of the customer's known legitimate business activities could indicate money laundering".
Could the Bank please provide a document stating that TD Bank had reported this transaction to the authorities, or at least, asked for additional documentation from either the Sender or the Receiver? Had anybody asked me to provide additional explanation or documentation, I would have known there was something wrong. Had I been notified on time, I would have cancelled the payment, but TD Bank would have lost its profit. Is this the actual reason I wasn't warned about it? Or is it because I am a "non-TD Bank Customer", so it doesn't matter if I get scammed?
By law the Bank is obligated to have all the information about its account holders and their business (if any). How is it possible that the Bank did not report any inconsistency upon any basis?
Making things worse, both John De'Bey and his wife Sylfronia King, are well known for various misrepresentations, falsifying federal, state and court documents and identity thefts. Furthermore, Sylfronia King used a fake profile on Facebook presenting herself as "Rebecca White" to promote "TD Ameritrade" with the help of her "friend at TD Bank", Ms. Nancy Ferrer.
I see you suggest that I should reach out to a "local law enforcement institution" regarding this matter. The complaint against these guys has already been reported to the Federal and New York State's authorities, but should you insist, I will file a separate complaint against TD Bank too. John De'Bey a.k.a. Sean Thurman and his family live in New York, not in Serbia and TD Bank is not a Serbian bank either. My financial institution and my country have nothing to do with De'Bey, he is your Bank's client and your responsibility, as well as of the State of New York's and the U.S.'s. As for now, I am only asking for a refund, not a compensation. If TD Bank keeps ignoring its obligations, other than filing complaints to all possible institutions, I will launch a public campaign and finally, end up filing a lawsuit seeking much more than refunding my money in full. I also request the State of New York act accordingly and without delay..."
FINAL RESPONSE FROM THE NEW YORK STATE, DEPARTMENT OF FINANCIAL SERVICES:
On February 22, 2018
"...Your complaint appears to involve a question of fact concerning wire transfers your company sent to an unrelated party at TD Bank, N.A. for which the bank cannot release that party's records to you due to U.S. privacy laws and regulations. Accordingly, your complaint falls outside the purview of the Department of Financial Services. You may want to consider consulting with an attorney for assistance with your complaint..."
OUR FINAL RESPONSE TO THE DEPARTMENT OF FINANCIAL SERVICES:
* The full response to the Department of Financial Services as originally submitted is available HERE
On March 7, 2018
"...In my complaint addressed to the Department of Financial Services I had provided the official banking and court documents related to intentional violations of laws and regulations including but not limited to violating U.S. federal laws and regulations committed by TD Bank, N.A. and criminal intentions of TD Bank's clients supported by TD Bank, N.A., to the best of my knowledge.
I did not submit any complaint related to the Bank's customer service or specific policies.
The Department of Financial Services should have helped resolving this matter by giving its professional opinion based upon all available facts and documents as provided. Failing to take my records into consideration while accepting the Bank's lame excuse that I find totally irrelevant to my complaint will not do any help.
I have not received any response from either TD Bank, N.A. or the Department of Financial Services which either confirms or denies my allegations. If the documents and evidence I have provided "fall outside the Department's purview", you should have told me so the first time you received them, not a few months later.
Accordingly, I will consider this response of yours unrelated and the Department of Financial Services's ultimate position regarding BKC-2017-1234632 indolent and undefined..."
CONCLUSION:
Vladimir Milicev, CEO of VIDYPS 79, contacted the Department Of Financial Services and filed a complaint against "TD Bank N.A." related to approving a wire transfer fraud and reporting no inconsistency with the nature of the Receiver's known legitimate business activities. The company lost $43,490 due to this failure.
The Department of Financial Services contacted TD Bank regarding the matter.
TD Bank replied: "We are unable to release any details regarding the matter."
The Department of Financial Services confirmed: "You see, the Bank is unable to release any details. Thank you and goodbye."
And that's it. No comment to add and no time to waste anymore.
Trying to have the issue resolved in a friendly fashion did not give any good results. Should we consider launching a public campaign and filing a lawsuit against the Bank our ultimate solution?
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